Ensure that none of the preconfigured rules are in use.Choose the Server closest to your location.Take the average of 3 bandwidth tests using this link: InternetSpeedTest.Uplink Bandwidth: Set this to 80-95% of your max Upload bandwidth limit.Turn Bandwidth Control On > Check the box and click ‘Apply’.Turn Internet Access QoS On > Check the box and click ‘Apply’.This step is needed for reserve the bandwidth the phones & fax devices need to ensure excellent call & fax quality.Click Apply at the top of the page to save.Respond to Ping on Internet Port: Check.This optional step only needed for call quality troubleshooting and monitoring purposes:.You or your IT will need to replace the router with a compatible one.If you still do not have the option to disable SIP ALG, then the hardware revision of your Netgear is incompatible.If your router doesn't have this option, you or your IT will need to contact Netgear to upgrade the latest firmware.The options above do not need to be checked unless the phones' logs show proof they are interfering with the phones, which has not occurred in all of the cases Intermedia has run into.Disable UDP, TCP, or SYN Flood Protection - Unchecked.Disable Port Scan and DoS Protection - Unchecked.Disable SPI Firewall - Leave this option unchecked.
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